Frequently Asked Questions

What is an online positive pay file conversion service?
How does it work?
What are the operational steps for using?
How long does it take to create positive pay files using SecurePayWEB?
What are the system requirements?
Is SecurePayWEB compatible with ALL accounting applications?
Can it be used with all banks?
What types of files does SecurePayWEB accept?
What are the file size requirements?
Can I upload multiple check-issue files?
Can multiple check-issue files be uploaded and converted into a single file?
How securely is my information protected?
What is required during the set-up process?
How long does the setup process take?
What is a Check Import Template?
Who will create my Check Import Template?
How do I know what my bank’s format is?
What if my bank changes their format?
How many banks can I use SecurePayWEB with?
How many bank accounts can I use with SecurePayWEB?
How many users have access to SecurePayWEB?
From how many workstations / computers can I access?
How do I transmit the downloaded file to my bank?
Can my positive pay file be sent to my bank directly?
Is SecurePayWEB compatible with “payee positive pay?”
Can I manually enter or edit my check-data information once it is uploaded?
Is there a security log for tracking?
How do I sign up?
What do I need in order to use SecurePayWEB?
Do I need anything from my bank in order to use SecurePayWEB?
Is there a minimum term or contract agreement?
What are the costs?
When does the monthly service fee begin?
How do I pay for SecurePayWEB service?
Is there a guarantee for the SecurePayWEB service?
What kind of support will I receive with my SecurePayWEB account?
How do I contact AP Technology for help with SecurePayWEB?
Is the website easy to use?
Will SecurePayWEB really function with ALL accounting applications?
Can I have a demonstration of SecurePayWEB?
How securely is my information protected?
Is there a security log for tracking?
What does the bank have to provide for me to run SecurePayWEB?
What if the bank changes file formats?

What is an online positive pay file conversion service?

Online positive pay file conversion allows a client to convert any kind check-issue file (data or print), from virtually any accounting application, into a Bank’s positive pay file format.

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How does it work?

Clients securely upload their check-data file to the SecurePayWEB server. The file is quickly converted to the required bank positive pay file format and is then downloaded to the client’s computer. It is now ready for transmission to the Bank by the client.

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What are the operational steps for using?

After logging into the service with your unique username and password, using the service consists of three easy steps:

Check File Upload
Securely upload check-issue file from your accounting application.
Check File Conversion
Convert your check-issue file into your bank’s positive pay format.
Positive Pay File Download
Download the converted file to your PC for transmission to the Bank.

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How long does it take to create positive pay files using SecurePayWEB?

Using the three easy steps listed above, you can create positive pay files within seconds.

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What are the system requirements?

In order to use SecurePayWEB you must have internet access (even dial-up) and a web browser. It is compatible with the following browsers:

Microsoft Internet Explorer version 6
Firefox version 1.04
Netscape version 7.x

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Is SecurePayWEB compatible with ALL accounting applications?

Yes. It is compatible with data from virtually any accounting application that is used to issue checks.

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Can it be used with all banks?

Yes. SecurePayWEB can be used with all banks that offer positive pay.

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What types of files does SecurePayWEB accept?

SecurePayWEB accepts check data that is exported from virtually any accounting application from the following sources:

Check Register
Check Report
Check History
Formatted Check Run
Custom Report

The source file can be formatted in any of the following ways:

Text File
Delimited (Space, Comma, or Other)
Fixed Width (columnar)
Print File – ASCII or .txt (Fixed Page Length)
EDI x828
Microsoft Excel File - .xls

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What are the file size requirements?

SecurePayWEB has a maximum import file size of 100K per upload.

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Can I upload multiple check-issue files?

Yes. You can upload multiple check-issue files.

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Can multiple check-issue files be uploaded and converted into a single file?

Yes. You can upload multiple check-issue files to SecurePayWEB to be converted into a single positive pay file for download.

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How securely is my information protected?

SecurePayWEB uses the same security level requirements as your bank’s website. During file upload, it uses 128-bit SSL encryption protocol (https). Once files are uploaded to the site, the entire site is encrypted during the conversion and review process. After the file is accepted by the user, it is then downloaded using the same 128-bit SSL encryption protocol (https).

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What is required during the set-up process?

Once you have enrolled in the SecurePayWEB service, you will simply upload your check-issue file from your accounting application to the SecurePayWEB server. One of AP Technology’s Technical Support Specialists will then create a custom Check Import Template for you. This template is used to combine your check-issue data and bank account information into your bank’s positive pay format. Creation of your Check Import Template and answering any questions you may have is part of your set-up service.

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How long does the setup process take?

After enrolling in the SecurePayWEB service, a Technical Support Specialist will contact you to schedule a set-up appointment. It takes approximately one (1) hour for a Technical Support Specialist to create and test your custom Check Import Template. Once testing is complete, you can begin using SecurePayWEB immediately.

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What is a Check Import Template?

A Check Import Template is the combination of one (1) bank account and one (1) check-issue file type (i.e. Accounts Payable, Payroll, etc.) resulting in a set of rules used to convert your unique check-issue data into your bank’s specified format.

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Who will create my Check Import Template?

AP Technology’s Technical Support Specialists will create your Check Import Template, once you have enrolled in the SecurePayWEB service.

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How do I know what my bank’s format is?

AP Technology has a library of bank formats for hundreds of banks across the country. Our Technical Support Specialists will assist you in picking the right bank format. Additionally, when you enroll in your bank’s positive pay services, you will be provided with file specifications for the bank’s specific format.

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What if my bank changes their format?

SecurePayWEB can update your bank’s formats as needed and you can automatically be using the most current format requirements.

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How many banks can I use SecurePayWEB with?

You can use SecurePayWEB with as many banks as needed. Each SecurePayWEB account can be used with one (1) bank. Additional banks can be added by purchasing extra SecurePayWEB accounts. Each of your accounts will have a unique log in. (See service fees)

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How many bank accounts can I use with SecurePayWEB?

Each SecurePayWEB account includes one (1) bank account. Additional bank accounts can be added for a fee. (See service fees) A maximum of 50 bank accounts can be used with each SecurePayWEB account.

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How many users have access to SecurePayWEB?

Each account allows for 25 users, with single-user login capability.

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From how many workstations / computers can I access?

SecurePayWEB, because it is web based, can be accessed from any computer that has internet access (even dial-up) and a web browser. The service allows for 25 users, with single-user login capability.

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How do I transmit the downloaded file to my bank?

Your bank will provide you with specific transmission instructions for sending your positive pay file to the bank.

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Can my positive pay file be sent to my bank directly?

For participating banks, SecurePayWEB may be able to transmit positive pay files to your bank directly. This requires special set-up with each bank and may not be available for all banks. If direct transmission from SecurePayWEB is not available, the client is responsible for coordinating transmission of positive pay files to their bank.

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Is SecurePayWEB compatible with “payee positive pay?”

Yes. It is compatible with payee positive pay and can easily be configured to meet bank requirements.

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Can I manually enter or edit my check-data information once it is uploaded?

Yes. You can view all check data once it is uploaded in order to manually enter or edit data prior to file conversion.

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Is there a security log for tracking?

Yes. A user security log tracks all user(s) activity.

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How do I sign up?

Go to our "What do I do now?" page.

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What do I need in order to use SecurePayWEB?

Upon enrolling in SecurePayWEB, all you need is a check-issue file from your accounting application.

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Do I need anything from my bank in order to use SecurePayWEB?

No, not to use SecurePayWEB, but you must enroll in your bank’s positive pay service.

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Is there a minimum term or contract agreement?

There is no minimum term. Client can cancel the service at any time.

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What are the costs?

The costs of using SecurePayWEB can be found in the ‘Service Fees’ section.
(See service fees)

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When does the monthly service fee begin?

The monthly service fee for SecurePayWEB begins once your Check-Import Template has been created and tested by the Technical Support Specialists.

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How do I pay for SecurePayWEB service?

SecurePayWEB online positive pay file conversion is a monthly service. We accept Visa, MasterCard, American Express and Discover.

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Is there a guarantee for the SecurePayWEB service?

Set-up Guarantee: Within 60 days, if SecurePayWEB is unable to be configured to convert and format your accounting application data to the required bank positive pay specification, you will receive a full, money-back refund. This includes set-up fee and any monthly fees charged.

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What kind of support will I receive with my SecurePayWEB account?

Set-up Support:

Up to one (1) Check Import Template created by Technical Support Specialist
Assistance with account setup and initial customer training

Ongoing Support:

Assist with up to 3 support issues, through resolution, annually

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How do I contact AP Technology for help with SecurePayWEB?

For SecurePayWEB Sales and Technical Support, please call 800-258-5901.
Technical Support hours are Monday – Friday, 7 AM to 5PM (PST)

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Is the website easy to use?

Yes, the SecurePayWEB website has been designed for simplicity and ease of use. With our 7 years experience developing SecurePay client-side positive pay applications, we have learned a great deal about positive pay file conversion from a client’s perspective. The site was designed with that perspective in mind creating a simple solution for positive pay file conversion.

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Will SecurePayWEB really function with ALL accounting applications?

Yes. SecurePayWEB is a universal solution and is compatible with check-issue files from virtually any accounting application.

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Can I have a demonstration of SecurePayWEB?

Upon request, we can review the website and user experience with you. We will show you how easy it is to convert typical check issue files, have users sign-up for the site and answer any questions that you might have.

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How securely is my information protected?

During file upload SecurePayWEB uses 128-bit SSL encryption protocol (https). Once files are uploaded to the site the entire site is encrypted during the conversion and review process. After the file is accepted by the user it is then downloaded using the same 182-bit SSL encryption protocol (https).

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Is there a security log for tracking?

Yes, SecurePayWEB provides a user security log.

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What does the bank have to provide for me to run SecurePayWEB?

SecurePayWEB requires no system or technology changes at the bank. SecurePayWEB runs on the client’s personal computer, and no additional bank PCs or servers are necessary. The bank does not need to add anything new to its website.

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What if the bank changes file formats?

With SecurePayWEB, the bank can, transparently to the clients, make changes to file formats and specifications. SecurePayWEB can update the formats without any change for the client. With SecurePayWEB, there is no need to keep old formats running; your clients can automatically be using the most current format requirements.